Privacy Policy

1. Introduction

Welcome to EFS Chatbot ("we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Facebook Messenger chatbot service.

2. Information We Collect

We collect the following information when you interact with our chatbot:

• Public Profile Information: Your name and profile picture as provided by Facebook.
• Chat ID (PSID): A unique identifier assigned by Facebook to track your conversation with our bot.
• Messages: The content of the messages you send to the chatbot to provide relevant responses.

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and improve our chatbot services.
• To respond to your inquiries and requests (e.g., project status, document retrieval).
• To maintain a history of your conversation for context in future interactions.

4. Data Sharing

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates.

5. Data Security

We implement appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

6. Your Rights

You have the right to request the deletion of your data stored by our service. Please visit our Data Deletion Instructions page for more information.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: bustillagerald@gmail.com